1983-Establishment of Business

1983-First delivery of services in TURKEY, such as:

• Engineering Services

• Technical Solution Services including optimization of technical processes, procedures, workflows, blueprints, layouts and best operating principles

1988-First delivery of services to the customers in Turkey and MENA/Levants/CIS Regions, such as:

• Industrial Solutions Services

• Project Services

  • Project Services and Project Site Services

  • Turnkey Project Installation 

  • Project Contractual 

  • Project Management 

  • Project Commercial Management

• Commercial Solutions, such as optimization of project processes, procedures, workflows, blueprints, layouts, project management activities and best operating principles

• Restructuring Services  in Technical Management of Portfolios and Project Operations

1997-First delivery of services to the customers in Turkey:

• In-house & Public Seminars to employees on Welding, Quality Control at Manufacturing Enterprises

• Contract Management Services for Contracts of Vendors and Customers

• Restructuring Services  in Technical Management of Teams

1999-First delivery of services to the customers in Turkey and MENA/Levants Regions, such as:

• In-house & Public Seminars 

  • ​Dealers on business development, service excellence, spare parts management, warranty claim management, customer support services and customer relations management at the dealers of the manufacturing enterprises, trade firms, project development companies and distribution firms  

  • Employees on Dealer Assessment, Development and Audit Management at the manufacturing enterprises, project development companies and distribution firms

  • Employees on business development, service excellence, spare parts management, warranty claim management, customer support services, customer relations management and aftersales services management at the manufacturing enterprises 

• After Sales Services Management Services

  • Warranty Claim, Services and Contract Management

  • Vendor Claims Management

  • Site Customer Services

  • Search, Establishment, Develop and Audit of Servicing Dealers

  • Dealer Warranty, Site Services, Training Services and Technical Support Services

• Optimization Services for Business Processes, Procedures, Work Flows and Best Operating Processes

• Restructuring Services in Business/Technical and Commercial Management of Teams 

2000-First delivery of services to the customers in Turkey and MENA/Levants/CIS Regions, such as:​

• After Sales Services Management Services

  • 7/24 Emergency Services Management

  • Dealer Sales, Development and Commercial Support Services

• Restructuring Services in Business/Technical and Commercial Management of Departments/Dealers

• SaaS: After Sales Services and Dealer Support Management Project with manuals, forms, processes, policies, workflows  for After Sales Services Management, Service Management, Parts Management, Warranty/Claims Management, Customer Support Management and Dealer Support Management, Machine Serial ID Search, Training/Workshop/Service/Periodical Maintenance/Warranty Documentation 

2001-First delivery of services to the customers in Turkey, such as:​

• Aftermarket Management Services​ (Establishment, Supplier Relations, Supply Chain, Procurement, Marketing, Sales, Rebranding, Business Development and Customer Support Services for Filter Kits, Service Kits, Parts, Overhaul Kits, Consumables, Accessories, Components, Equipment, Attachments, Batteries, Oil & Coolants)

2002-First delivery of services to the customers in MENA/Levants/CIS Regions, such as:​

• Aftermarket Management Services​ Establishment, Supplier Relations, Supply Chain, Procurement, Marketing, Sales, Rebranding, Business Development and Customer Support Services for Filter Kits, Service Kits, Parts, Overhaul Kits, Consumables, Accessories, Components, Equipment, Attachments, Batteries, Oil & Coolants)

• After Sales Services Management Services

  • Extended Warranty and Periodical Maintenance Aftermarket Packages

  • Customer Service Contracts, Extended Warranty Contracts, Periodical Maintenance Contracts

2002-First delivery of services to the customers in Turkey, such as:​

• Aftermarket Management Services​

  • OEM Production, Contract Manufacturing and Contract Partnering

  • Corporate Identity and Visuals

• ERP Implementation​

  • Logo Tiger​

• Business Solutions and Advisory Services

  • Competition Improvement Services

  • Globalization Services

  • Business Advisory Services

  • Business Support Services

2004-First delivery of services to the customers in EU and Asia, such as:​

• After Sales Services Management Services

  • Warranty Claim, Services and Contract Management

  • Vendor Claims Management

  • Site Customer Services

  • Dealer Warranty, Site Services and Technical Support Services

  • 7/24 Emergency Services Management

  • Dealer Sales, Development and Commercial Support Services

  • Rental and Second Hand Services

• Aftermarket Management Services​ (Establishment, Supplier Relations, Supply Chain, Procurement, Marketing, Sales, Rebranding, Business Development and Customer Support Services for Filter Kits, Service Kits, Parts, Overhaul Kits, Consumables, Accessories, Components, Equipment, Attachments, Batteries, Oil & Coolants)

• Extended Warranty and Periodical Maintenance Aftermarket Packages

• Customer Service Contracts, Extended Warranty Contracts, Periodical Maintenance Contracts

• Restructuring Services in Business/Technical and Commercial Management of Warehouses/Branch Offices

• S&OP Services of Teams/Departments/Warehouses/Branch Offices

• SaaS: ​After Sales Services Management/Dealer Management Web Online Portal on SAP with manuals, forms, processes, policies, workflows and training modules for After Sales Services Management, Site Services and Workshop Services Management, Parts Management, Warranty Management, Customer Support Management and Dealer Support Management, Warehouse and Inventory Management, Supply Chain Management, Order Intake, Order Process, Order Tracking, Order Logistics Management, Training Modules, Machine History Search and SKU/Serial Number Search, Bulletins, Warranty Registration/Extension, Contracts of Service, Maintenance and Extended Warranty, Training/Workshop/Service/Periodical Maintenance/Warranty Documentation.

2007-First delivery of services to the customers in Turkey, EU and MENA, such as:​​

• SaaS: ​After Sales Services Management/Dealer Management Web Online Portal on Microsoft Axapta with manuals, forms, processes, policies, workflows and training modules for After Sales Services Management, Site Services and Workshop Services Management, Parts Management, Warranty Management, Customer Support Management and Dealer Support Management, Warehouse and Inventory Management, Supply Chain Management, Order Intake, Order Process, Order Tracking, Order Logistics Management, Training Modules, Machine History Search and SKU/Serial Number Search, Bulletins, Warranty Registration/Extension, Contracts of Service, Maintenance and Extended Warranty, Rental and Second Hand Services, Contract Manufacturing and Service Contracting Partner Services, Site Assessment Services, Technical/Financial Assessment Services and Training/Workshop/Service/Periodical Maintenance/Warranty Documentation.

• Business Solutions and Advisory Services

  • Competition Improvement Services

  • Globalization Services

  • Business Advisory Services

  • Business Support Services

• ERP Implementation​

  • Microsoft Axapta

• CRM Implementation​

  • Microsoft Axapta

​2008-First delivery of services to the customers in Turkey, such as:​​

• Business Solutions and Advisory Services

  • Consultancy to EU Companies, EPCs and their Investments

  • Brownfield/Greenfield Investments Feasibility Studies for New Factories and Power Plants

  • Investment Finance Support and Incentive Management Services

• Optimization of Processes, Procedures, Workflows and Best Operating Practices at Power Plants

• Restructuring Business

2009-First delivery of services to the customers in Turkey, EU and MENA, such as:​​

• Business Solutions and Advisory Services

  • Localization Services

  • Project Finance Services for Investors

• CRM Implementation​

  • Salesforce

2012-Establishment of Project & Solutions Department for:

• Project Solutions: The Project Solutions include Project Management Services Project Site Services, Project Contractual Services, Parts and Turnkey Project Installation and Commissioning in water treatment, HVAC and renewable energy.

• Industrial Solutions: The Industrial Solutions include Industrial Solutions, Packs, Goods and Systems in water treatment, HVAC and renewable energy.

• Commercial Solutions: The Commercial Solutions include Business Solution Services, Advisory Services, Optimization Services, Restructuring Services, Optimization Services for business processes, procedures, workflows and  best operating practices to multinational enterprises in energy, power plants and HVAC.

• for Incentives, Permits and Licenses  and Owner’s Engineering, Audits

2012-First delivery of services to the customers in Turkey, EU and MENA, such as:​​

• SaaS: Strategic ​After Sales Services/Projects Web Online Portal on SAP under Miller-Heiman Strategic Selling Strategy.

• CRM Implementation​

  • Salesforce

2014-First delivery of services to the customers in Turkey and MENA, such as:​​

• Business Solutions and Advisory Services

  • Business Models and Trainings in Corporates and Organizations

2015-First delivery of services to the customers in Turkey and EU, such as:​​

• Business Solutions and Advisory Services

  • Patented CAAT© Model and Business Trainings 

2016-Change in the business organization as: 

• separating of Project Services from Project & Solutions Department and transforming Project Services into Project Solutions Department

• transforming the Project & Solutions Department into KERRY Business and Industrial Solutions Division. KERRY Business and Industrial Solutions Division became a new division with its partners and dealers in Turkey, CIS, EU, USA, Canada and MENA Region for business and industrial solutions.

2016-First delivery of services to the customers in Turkey and EU, such as:

• Business Solutions and Advisory Services

  • Lead Auditor Trainings on ISO 9001, ISO 14001, ISO 5001 and OHSAS 18001

  • KERRY  Academy and Trainings, Business & QHSE Services in MENA

  • KERY Business Management and Business Matchmaking Services to SMEs

2018-Change in the business organization as: 

• separating Industrial Solutions services from KERRY Business and Industrial Solutions Division

• transforming Industrial Solutions services into Industrial Solutions Department which had the location in Ankara, TURKEY.

• changing the name of Commercial Solutions services as Business Solutions & Advisory services.

• transforming Business Solutions & Advisory services into Business Solutions & Advisory Department which moved to a new office in Istanbul, TURKEY.

• starting to cooperate with local partners for business advisory services. 

• ​changing the name from KERRY Business and Industrial Solutions Division to KERRY Business Solutions and Advisory Division.

2018-First delivery of services to the customers in Turkey and EU, such as:

• After Sales Services Management Services

• Contractual Partnership 

• Aftermarket Management Services​

  • Contractual Partnership ​

• Business Solutions and Advisory Services

  • Contractual Partnership

• SaaS

  • CAAT Competitive Advantage Assessment Software

2019-Change in the business organization as: ​

• changing the brand from KERRY to KERY under new marketing strategies which conflicts with other companies who have the same brand in the markets where they provide services.

• transforming from KERRY Business Solutions and Advisory Division into KERRY Business Solutions Business Unit. 

2019-KERY International Affiliate Network

2019-First delivery of services to the customers in Turkey and EU, such as:

• ​CRM Implementation​

  • Bitrix

• SaaS

  • Design, Engineering and Bidding Services for Construction business with Artificial Intelligence

2020-Change in the business organization as: ​

• opening two new offices in Ankara and Mugla for the business solutions.

• becoming implementation partner of DEAR Could ERP Software and Freshworks CRM and Business Solutions for Turkish market.

2020-First delivery of services to the customers in Turkey and EU, such as:

• ERP Implementation​

  • DEAR Could ERP Software

• CRM Implementation​

  • Freshworks CRM and Business Solutions Software