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Technology Solutions

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Implementation, Advisory and Consulting Services for Technology Solutions

KERY offers Implementation, Advisory and Consulting services for:

  • DEAR Cloud ERP Software ​

  • FRESHDESK Enterprise and Field Service Solutions

  • FRESHWORKS CRM, FRESHCALLER Phone Systems and Call Centre

  • FRESHCHAT Messaging for Customer Engagement and Sales Teams 

  • Supplier Relationship Management Systems ​

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Why KERY as an ERP/MRP Implementation, Advisory and Consulting Partner?

  • KERY is a pragmatic service provider offering you specific, bespoke, feasible and immediately realizable solutions.

  • KERY has extensive experience of your industry and the small and medium-sized businesses while keeping sight of the "human factor".

  • KERY understand and appreciate your company’s unique qualities, both from an IT and business-environment perspective.

  • Part of that appreciation is the ability to accept policy-mandated restrictions and timeline requirements. But, KERY always act as a leader and a professional, intent on preventing any and all negative outcomes (no matter how seemingly minor or insignificant).

  • KERY value your business and your priorities in terms of time, cost and quality.

  • KERY always make use of appropriate tools and strategies to make sure that the project stays on budget and on schedule.

  • KERY have references in ERP Implementation and Business Management which shall give you confidence on managing the potential challenges and transforming into opportunities and executing a successful implementation of ERP within the targeted timeframe.

  • KERY has qualified managing partners and consultants that have extensive experience in business, operations, S&OPs, production, ERP/MRP/PCP, supply chain, warehousing, sales and services. They can establish or restructure the entire organization or a specific team/department/portfolio and optimize the processes, procedures, workflows and best operating processes for a successful initial assessment of the business, planning and handling the entire ERP Implementation and providing solutions post migration to ensure that future challenges are resolved.

  • KERY have qualified consultants to migrate the data from your available resources without any problem.

 

Why KERY as an CRM/Business Solutions Software Implementation, Advisory and Consulting Partner?

  • KERY understand and appreciate your company’s unique qualities, both from an IT and business-environment perspective.

  • Part of that appreciation is the ability to accept policy-mandated restrictions and timeline requirements. But, KERY always act as a leader and a professional, intent on preventing any and all negative outcomes (no matter how seemingly minor or insignificant).

  • KERY value your business and your priorities in terms of time, cost and quality.

  • KERY always make use of appropriate tools and strategies to make sure that the project stays on budget and on schedule.

  • KERY have references in CRM Implementation and Business Management Software which shall give you confidence on managing the potential challenges and transforming into opportunities and executing a successful implementation within the targeted timeframe.

  • KERY has qualified managing partners and consultants that have extensive experience in business, operations, S&OPs, production, ERP/MRP/PCP, supply chain, warehousing, business development, customer relations management, sales and services. They can establish or restructure the entire organization or a specific team/department/portfolio and optimize the processes, procedures, workflows and best operating processes for a successful initial assessment of the business, planning and handling the entire CRM and Business Solutions Implementation and providing solutions post migration to ensure that future challenges are resolved.

  • KERY have qualified consultants to migrate the data from your available resources without any problem.

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CONSULT

We take the time to understand your business so we can recommend the system that best suits your workflows  and processes.

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IMPLEMENT

We will manage your systems project provising full system implementation from end to end meeting your priorities, deadlines, requirements and expectations.

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TRAINING and SUPPORT

We will provide full training and as much support including optimization of processes, procedures, workflows, best operating practises as required,

Steps of KERY Approach in ERP/MRP Implementation

Discover your needs, provide advisory/consulting services and implement a new ERP/MRP quickly, easily and effectively

There is no need to spend hours and hours researching and trying to implement systems that are not even compatible to your business needs. KERY will ensure that the business of our customers discovers and implements the best fit.

​

Step 1 Discovery

​KERY will help you save time, resources and money with a free discovery session and guide you into the right direction to improve the business process of the customers.

​

Step 2 Exploration for Requirements and Optimization

KERY will go through the process of assessing the business of the customers to provide advisory and consulting services for ERP, MRP, Capacity Planning, Product Trees/Bill of Materials (BOM)s, Configurations, Options and Classification of Raw Materials, Sub-Assemblies, Intermediate Assemblies, Components, Parts, Sub-Components for Product Management and Production Planning. At this stage, KERY identify the bottle necks and advise the necessary changes and the optimizations with a project schedule. 

At this stage, KERY will also offer a project schedule to customers to get a tailored fit ERP system that works for the business of the customers. Not only assessment of your system but also KERY will also spot the current gaps in the processes, procedures, workflows and best operating practices that need optimization or restructuring for the implementation of the ERP System.

​

Step 3 Pilot Project

If the customer is not still convinced, KERY will test the business processes in DEAR Cloud ERP Software to give you the proof before the customer commits. The customers will not need to worry about the problems with implementation and the customer will know whether it is right for him or her.

​

Step 4 Making the Move

If the customer is worried about the data, KERY will handle the details. When the customer is ready to transfer into DEAR Cloud ERP Software, KERY will provide a dedicated team of consultants to help configure, setup and test the implementation of DEAR Cloud ERP Software as the new ERP system of the customer if the customer would like additional help.

​

Step 5 Training the Staff of the Customer

The team of the customer could not be ready for a whole new ERP system. With the right training, the team will be prepared from ay one. KERY will provide workshops, training literature and access to knowledge center to ensure an easy transition to the new system.

​

Step 6 Going Live

KERY will support the customer to get a flawless launch from the first day. KERY will ensure that the customer have the support the customer need for a smooth start with the new ERP system of the customer configured and the staff fully trained. Not only KERY will make sure that the first day is a success, KERY will also help the customers to keep an eye on the system and how it is performing.

​

Step 7 Ongoing Support

KERY will support the customers with a team of consultants with frontline support and advanced support to tackle any issue customer may face.

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Get in touch with us if you answer is positive to any of the following questions:

  • Do you require support in the upcoming reorganization of your company?

  • Have corporate structures in your company changed or are they due to change?

  • Do you want to centralize or harmonize processes between various locations or companies?

  • Is your Finance/Controlling department facing new requirements that the team does not have the capacity or experience to handle?

  • Is your day-to-day work and project work in the financial sector exceeding what is humanly possible?

  • Do you need an impartial assessment of your company's actual situation?

  • Would you like support in preparing your company for the future?

  • Are you facing IT projects over the short term for which you need to train up an internal project manager?

  • Would it be beneficial for your company to have a consulting company on side that offers a wealth of in-depth knowledge and experience of the DEAR Systems environment

Steps of KERY Approach in CRM-Business Solutions Implementation

Discover and implement a new CRM/Business Solutions Software quickly, easily and effectively

There is no need to spend hours and hours researching and trying to implement systems that are not even compatible to your business needs. In the following 7 (Seven) steps, KERY will ensure that the business of our customers discovers and implements the best fit.

​

Step 1 Discovery

​KERY will help you save time, resources and money with a free discovery session and guide you into the right direction to improve the business process of the customers.

​

Step 2 Exploration

KERY will go through the process of assessing the business of the customers to a get a tailored fit system that works for the business of the customers. Not only assessment of your system but also KERY will also spot the current gaps in the processes, procedures, workflows and best operating practices that need optimization or restructuring.

​

Step 3 Pilot Project

If the customer is not still convinced, KERY will test the business processes in CRM Software to give you the proof before the customer commits. The customers will not need to worry about the problems with implementation and the customer will know whether it is right for him or her.

​

Step 4 Making the Move

If the customer is worried about the data, KERY will handle the details. When the customer is ready to transfer into CRM Software, KERY will provide a dedicated team of consultants to help configure, setup and test the implementation of CRM Software as the new ERP system of the customer if the customer would like additional help.

​

Step 5 Training the Staff of the Customer

The team of the customer could not be ready for a whole new CRM system. With the right training, the team will be prepared from ay one. KERY will provide workshops, training literature and access to knowledge center to ensure an easy transition to the new system.

​

Step 6 Going Live

KERY will support the customer to get a flawless launch from the first day. KERY will ensure that the customer have the support the customer need for a smooth start with the new CRM system of the customer configured and the staff fully trained. Not only KERY will make sure that the first day is a success, KERY will also help the customers to keep an eye on the system and how it is performing.

​

Step 7 Ongoing Support

KERY will support the customers with a team of consultants with frontline support and advanced support to tackle any issue the customer may face.

​

CONTRIBUTION SNAPSHOT

A Turkish Multinational Nanomaterial Manufacturer which is active globally-Improved operations efficiency with the implementation of DEAR Cloud ERP Software and Freshworks CRM Software integrated sales, procurement, supply chain, production and logistics teams that improved the customer response time, product delivery time and revenue streams. Increased customer satisfaction 63% and subscription rates %180. Completed Processes, Procedures, Workflows, BOPs and ERP/CRP Implementation in 2 months’ time. Improved operational effectiveness from 3 days/delivery to 1 day/delivery. Reduced quality defects in shipments from %17 to %3. 

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