Consultants
Eng. MUHTEREM KARABAS
PRESIDENT/MANAGING PARTNER/SENIOR CONSULTANT
​
BUSINESS EXPERIENCE (YEARS): 44
EDUCATION: BSc in Mechanical Engineering & Chartered Master Engineer-Gazi University-Turkey (1981)
LANGUAGE: German, Turkish
BUSINESS SERVICES by the CONSULTANT:
-
BUSINESS RESTRUCTURING, DEPARTMENT/TEAM RESTRUCTURING/PORTFOLIO RESTRUCTURING
-
OPTIMIZATION/RESTRUCTURING of PROCESSES, PROCEDURES, WORK FLOWS AND BEST OPERATING PRACTICES
-
BUSINESS & OPERATIONS CONSULTANCY/ADVISORY
INDUSTRIES:
-
HVAC (Boilers, Heat Exchangers, Pressure Vessels, Condensers, Hydraphores)
-
PLANTS (Steam Generation, Hot Water Generation, Steam Water Generation, Heat-Exchange, Food Processing, Gas Filtration, Oil Filtration, Water Filtration-Treatment-Softening-Generation-Storage, Oil/Gas, Refinery, Oil Process, Cement, FMCG-Milk and Dairy, Heavy Industry)
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STORAGE SYSTEMS & PIPELINES (Oil, Fuel, LNG, LPG, Gas, Grains, Water)
-
SANITARY SYSTEMS
-
AUTOMATIC CONTROL
-
FIRE EXTINGUISHING SOLUTIONS
-
RENEWABLE ENERGY SYSTEMS (Geothermal Heating, Solar Heating)
-
HEAT INSULATION & EFFICIENCY
APPLICATIONS: COMMERCIAL, INDUSTRIAL, PLANT, UTILITY, INFRASTRUCTURE
EXPERTISE of the CONSULTANT (1983-):
-
Establishment, Development and Re-structuring Organizations, Business Units, Departments, Teams, Portfolios
-
Green Field/Brown Field Investments for Production Facilities and Central Heating & Steam Generation Plants
-
Balance of Plants (BOP) for Production Facilities
-
Development or Optimization of Processes, Procedures, Workflows, Blueprints, Best Operating Practices
-
Selection of Technology/System for generating the solution that customer demand
-
Design, Prototyping, MRP, S&OP, Procurement, Production and Installation of Plants/Products/Services/Solutions
-
Design, S&OP, Procurement and Turnkey Installation and Commissioning of Plants/Projects/Systems/Packs/Units
-
Site Services, Workshop Services, Site Installation Services, Emergency Services, Retrofits/Overhaul Services
-
Supply Chain, Logistics, Warehousing, Inventory, MRP, Production, Quality Control & Assurance Management
-
Contract & Agreement Management, Technical and Financial Modeling and Valuation of Projects, Systems
-
OEM Manufacturing, Technical Strategy Consultation/Execution, ISO 9001 Implementation
-
Audit & Optimization of Processes, Procedures, Workflows, Blueprints, Best Operating Practices (BOPs), Standard Operating Processes (SOPs) at Manufacturing Facilities and Steam Plants
MARKETS
Europe (Germany, Holland, Italy), MENA (Iraq, IN. Cyprus, Turkey)
Asia (Azerbaijan, Georgia, Kazakistan, Turkmenistan, Uzbekistan)
​
​
ALP KARABAS, PhD I MScMkt I MBA I BScME
MANAGING DIRECTOR/MANAGING PARTNER/SENIOR CONSULTANT
BUSINESS EXPERIENCE (YEARS): 23
EDUCATION:
-
SPC-Data Science: Machine Learning-Harvard University-USA (2021)
-
PhD-International Business Management-SMC University-Switzerland (2015)
-
MSc in Marketing-University of Liverpool-UK (2012)
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MBA-Istanbul Bilgi University-Turkey (2008)
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BSc in Mechanical Engineering-Karadeniz Technical University-Turkey (1997)
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High School-TED Ankara College-Turkey (1993)
LANGUAGE: English, Turkish
BUSINESS SERVICES by the CONSULTANT:
-
ERP SOLUTIONS
-
CRM SOLUTIONS
-
S&OP SOLUTIONS
-
SaaS SOLUTIONS
-
BUSINESS RESTRUCTURING, DEPARTMENT/TEAM RESTRUCTURING/PORTFOLIO RESTRUCTURING
-
OPTIMIZATION/RESTRUCTURING of PROCESSES, PROCEDURES, WORK FLOWS AND BEST OPERATING PRACTICES
-
AFTER SALES SERVICES/AFTERMARKET MANAGEMENT
-
BUSINESS & OPERATIONS CONSULTANCY/ADVISORY
INDUSTRIES:
-
HVAC (Boilers, Heat Exchangers, Pressure Vessels, Condensers, Hydraphores)
-
RENEWABLE ENERGY (Geothermal Heating/Energy, Solar Heating, Hybrid Solutions for ATMs, Bus Stations & Ports)
-
AUTOMOTIVE (Trucks, Buses, Midi Coaches, Light Trucks, Airport Ground Operating Vehicles, Shuttles)
-
NANOTECHNOLOGY (Nanomaterials, Nanochemicals, Micro Materials)
-
AFTERMARKET (Automotive, Machinery, Drivetrain, Powertrain)-Re-branding Aftermarket Parts, Kits, Component, Equipment, Filters, Lubes, Oils, Wears/Tears, Filter-Overhaul Kits, Ground Engaging Parts (GETs)
-
DRIVETRAIN (Diesel Engines-Genset, G-Drive, Base, Axles, Transmissions)
-
POWERTRAIN (Diesel Engines, Alternators, Boards; and Power Generators-LNG/LPG/Patrol/Diesel, 8-2250 kVA)
-
MACHINERY/ATTACHMENT/EQUIPMENT/COMPONENTS (OEM, Earth Moving, Construction, Handling, Transportation, Supply Chain, Lifting, Building, Demolition, Mining, Off-Road, Aid & Emergency Response, Airport Ground Services, Ports, Hydraulic, Drilling, Medical, FMCG, Highway, Municipality, Sweepers, Fire Extinguishing)
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POWER PLANTS (Geothermal, Coal, Waste-to-Heat, Biogas, PV Solar, Concentrated Solar, Temporary Diesel, Mobile Diesel, Hybrid, Rental Diesel, Cogeneration)
-
POWER GENERATION & STORAGE (On/Off-Grid Roof/Open Land Stationery/Mobile PV Solar, Rental Diesel, Mobile Diesel, Stationery Diesel, Black-Start Diesel, Temporary Diesel, Stationery Hybrid, Battery Storage, Grid Solutions, Micro PV Solar, Cogeneration; and Hybrid (PV Solar + Diesel) for telecom & residential)
-
LIGHTINING (Portable Diesel Off-Road, Hybrid Street, LED Street, Highway, Airports, Buildings, Ports, Recreational)
-
ENERGY SOLUTIONS (Poles, High Masts, Catenary, Grid Solutions)
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DEFENSE, WATER TREATMENT/GENERATION/STORAGE, TELECOMMUNICATION, OIL & GAS
APPLICATIONS: RESIDENTIAL, COMMERCIAL, INDUSTRIAL, PLANT, UTILITY, INFRASTRUCTURE
EXPERTISE of the CONSULTANT (1999-):
-
ERP/CRM Solutions (Implementation, consultancy and advisory)
-
SaaS Solutions (Design, Implementation, consultancy and advisory)
-
Establishment, Development and Restructuring Organizations, Business Units, Departments, Teams, Portfolios
-
Green Field/Brown Field Investments for Power Plants, Machinery Production Facilities, Warehouses, Business Units, Depots, Workshops, Dealers and OEM Manufacturing Plants
-
Development or Optimization of Processes, Procedures, Workflows, Blueprints, Best Operating Practices
-
Design, Prototyping, MRP, S&OP, Procurement, Production and Installation of Plants/Products/Services/Solutions
-
Project Management, Project Services and Contractual Services
-
Design, S&OP, Procurement and Turnkey Installation and Commissioning of Plants/Projects/Systems/Packs/Units
-
Site Services, Workshop Services, Site Installation Services, Emergency Services, Retrofits/Overhaul Services
-
Supply Chain, Logistics, Warehousing, Inventory, MRP/ERP, Production, Quality Control & Assurance Management
-
Product Management (Category, Product Tree), Capacity Planning (Production/Services), Production Scheduling
-
Contract & Agreement Management, Technical and Financial Modeling and Valuation of Projects, Systems & Plants
-
Business Strategy Consultation/Advisory
-
Audit & Optimization of Processes, Procedures, Workflows, Blueprints, Best Operating Practices (BOPs), Standard Operating Processes (SOPs) at projects, manufacturing plants, distributors, warehouses and commercial facilities
-
Business Planning, Development, Sales, Marketing, Ecommerce, Commercial Operations, Planning, S&OP, P&L
-
After Sales Services and Aftermarket Solutions Management including re-branding
-
Lead Auditor in ISO 9001, ISO 14001, ISO 5001, OHSAS 18001
-
Training and Seminars
MARKETS
Europe (Albania, Austria, Bosnia, Czech Belgium, Bulgaria, Croatia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Holland, Iceland, Ireland, Italy, Kosovo, Latvia, Lithuania, Malta, Montenegro, Moldova, Norway, Poland, Portugal, Romania, Serbia, Sweden, Switzerland, Slovakia, UK). MENA (Bahrain, Egypt, Iraq, Israel, Jordan, Kuwait, Lebanon, Libya, Malta, N. Cyprus, Qatar, Oman, Sudan, Syria, Tunisia, Turkey, UAE, Yemen).
Asia (Azerbaijan, Bangladesh, Burma, China, Georgia, India, Japan, Kyrygzstan, Kazakhstan, Malaysia, Philippines, Pakistan, Russia, S. Korea, Thailand, Turkmenistan, Uzbekistan) Americas (USA, Canada). Africa (Cote d’Ivore, Ghana, Kenya, Nigeria, Republic of Congo, Senegal, S. Africa, Tanzania, Togo, Uganda)
Certification Trainings
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Miller Heiman-UK-Strategic Sales Management
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NFPC-UK-Mobile Hydraulic Engineer
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Stanford-USA-Strategy in Transform. and Converting Strategy into Action
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Oxford-UK-Science of climate change
-
IBS Auto, UK-CRM-Dealer Managing
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ODTU-TR-Project Management
-
IRCA, TR-Lead Auditor in ISO 9001, ISO 14001, ISO 5001, OHSAS 18001
​
PUBLICATIONS
PhD in Business Management-Building Competitive Advantage at Enterprises by Filling the Quality Gaps
MSc in Global Marketing-Filling Quality Gaps for Customer Satisfaction in Service Enterprises (M.Sc. Marketing Thesis)
MBA-Aftersales Services Management and CRM Management in Branding & Marketing Strategies in Machinery
BSc in Mechanical Engineering-Boilers, Heat Exchangers and Cooling Systems in Power Plants
Henkel Innovation Challenge-Differentiation in Marketing of FMCGs in the Future
CAAT-Competitive Advantage Models in Small and Medium Enterprises
Eng. Osman ARSLAN, BScEE
SENIOR CONSULTANT
​
BUSINESS EXPERIENCE (YEARS): 46
EDUCATION: BSc in Electrical Engineering & Chartered Master Engineer-ITU-Turkey (1974)
LANGUAGE: English, Turkish
BUSINESS SERVICES by the CONSULTANT:
-
OPTIMIZATION/RESTRUCTURING of PROCESSES, PROCEDURES, WORK FLOWS AND BEST OPERATING PRACTICES
-
CONSULTANCY/ADVISORY
INDUSTRIES:
-
PLANTS (Cement, Heavy Industry, Foundries, Metal Production & Processing, Production, Installation)
-
AUTOMATIC CONTROL
-
AFTERMARKET (Automotive, Machinery, Drivetrain)-OEM Production-Aftermarket Parts, Kits, Component, Equipment, Ground Engaging Parts (GETs), LPG Engine Conversion Kits
-
MACHINERY/ATTACHMENT/EQUIPMENT/COMPONENTS (Electric, Welding, Foundry Equipment, Hydraulic Press, Metal Processing, Earth Moving, Construction, Hydraulic Pumps, Transformators)
APPLICATIONS: COMMERCIAL, INDUSTRIAL, PLANT
EXPERTISE of the CONSULTANT (1974-):
-
OEM Production and Contract Manufacturing
-
Green Field/Brown Field Investments for Production Facilities
-
Selection of Technology/System for generating the solution that customer demand
-
Design and Prototyping Products
-
Site Services, Retrofits/Overhaul Services
-
Technical Strategy Consultation/Execution
-
Product Management (Category, Product Tree), Capacity Planning (Production/Services), Production Scheduling
​MARKETS
Europe (Italy), MENA (N.Cyprus, Turkey) Asia (Azerbaijan)
​
Eng. Rauf YILDIZ, MScME
SENIOR CONSULTANT
​
BUSINESS EXPERIENCE (YEARS): 37
EDUCATION: BSc in Electrical Engineering & Chartered Master Engineer
LANGUAGE: English, Turkish
BUSINESS SERVICES by the CONSULTANT:
-
BUSINESS RESTRUCTURING, DEPARTMENT/TEAM RESTRUCTURING/PORTFOLIO RESTRUCTURING
-
OPTIMIZATION/RESTRUCTURING of PROCESSES, PROCEDURES, WORK FLOWS AND BEST OPERATING PRACTICES
-
CONSULTANCY/ADVISORY
INDUSTRIES:
-
AUTOMOTIVE (Trucks, Buses, Midi Coaches, Light Trucks, Airport Ground Operating Vehicles, Shuttles)
-
DRIVETRAIN (Diesel Engines-Genset, G-Drive, Base, Axles, Transmissions)
-
MACHINERY
-
OTHER INDUSTRIAL APPLICATIONS
APPLICATIONS: COMMERCIAL, INDUSTRIAL
EXPERTISE of the CONSULTANT (1983-):
-
Audit of Production Facilities, Warehouses, OEM Production and Contract Manufacturing
-
Green Field/Brown Field Investments for Production Facilities
-
ERP Solutions (Consultancy and Advisory)
-
Audit & Optimization of Processes, Procedures, Workflows, Blueprints, Best Operating Practices (BOPs), Standard Operating Processes (SOPs) at manufacturing plants and production lines
-
Audit & Optimization of Procurement, Process Development, Warranty, Kulanz and Reclamation
-
Quality Assurance System Establishment & Management
-
Product Management (Category, Product Tree), Capacity Planning (Production/Services), Production Scheduling
-
Quality Strategy Consultation/Advisory
-
Lead Auditor in ISO 9001
-
Training and Seminars
-
PQP, PPAP, APQP, FMEA, MSA, IPK, TPM, 5S-Kaizen & Valuation
​MARKETS
Europe (Germany), MENA (Turkey)
​
Selçuk AKYALÇIN
SENIOR CONSULTANT
​
BUSINESS EXPERIENCE (YEARS): 30
EDUCATION: BSc in Mechanical Engineering & Chartered Master Engineer
LANGUAGE: English, German, Turkish
BUSINESS SERVICES by the CONSULTANT:
-
BUSINESS RESTRUCTURING, DEPARTMENT/TEAM RESTRUCTURING/PORTFOLIO RESTRUCTURING
-
OPTIMIZATION/RESTRUCTURING of PROCESSES, PROCEDURES, WORK FLOWS AND BEST OPERATING PRACTICES
-
CONSULTANCY/ADVISORY
INDUSTRIES:
-
AUTOMOTIVE (Trucks, Buses, Midi Coaches, Light Trucks, Airport Ground Operating Vehicles, Shuttles)
-
DRIVETRAIN (Diesel Engines-Genset, G-Drive, Base, Axles, Transmissions)
-
MACHINERY, POWER GENERATORS
-
OTHER INDUSTRIAL APPLICATIONS
APPLICATIONS: COMMERCIAL, INDUSTRIAL
EXPERTISE of the CONSULTANT (1990-):
-
Audit of Production Facilities, Warehouses, OEM Production and Contract Manufacturing
-
Green Field/Brown Field Investments for Production Facilities
-
ERP Solutions (Consultancy and Advisory)
-
Audit & Optimization of Processes, Procedures, Workflows, Blueprints, Best Operating Practices (BOPs), Standard Operating Processes (SOPs) at projects, manufacturing plants, distributors and warehouses
-
Quality Assurance and Health & Safety System Establishment & Management
-
Product Management (Category, Product Tree), Capacity Planning (Production/Services), Production Scheduling
-
Quality Strategy Consultation/Advisory
-
Lead Auditor in ISO 9001, ISO 14001, ISO 5001, OHSAS 18001
-
Training and Seminars
-
PQP, PPAP, APQP, FMEA, MSA, IPK, TPM, 5S-Kaizen & Valuation
​MARKETS
Europe (Germany), MENA (Turkey)
​
Serhan UCAK, MScMI, BScEE
SENIOR CONSULTANT
​
BUSINESS EXPERIENCE (YEARS): 30
EDUCATION:
-
BSc in Electrical Engineering (Kocaeli University, 2002)
-
MSc in English Language and Literature (Georgia Institute of Technology, 2003)
-
MSC in Management Information Systems (Kennnesaw State University, 2006)
-
Six Sigma Green Belt (Villenova University, 2008)
-
Project Management (Villenova University, 2008)
LANGUAGE: English, Turkish
BUSINESS SERVICES by the CONSULTANT:
-
SaaS Solutions
-
BUSINESS RESTRUCTURING, DEPARTMENT/TEAM RESTRUCTURING/PORTFOLIO RESTRUCTURING
-
OPTIMIZATION/RESTRUCTURING of PROCESSES, PROCEDURES, WORK FLOWS AND BEST OPERATING PRACTICES
-
OPERATIONS CONSULTANCY/ADVISORY
INDUSTRIES:
-
CONSTRUCTION (Commercial and Residential Projects, Refinery, Oil Field Development, Airport)
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UTILITY, POWER DISTRIBUTION
-
OIL & GAS, REFINERY
-
ENERGY SOLUTIONS & LIGHTINING
-
ELECTRONIC SYSTEMS
-
OTHER INDUSTRIAL APPLICATIONS
APPLICATIONS: COMMERCIAL, INDUSTRIAL
EXPERTISE of the CONSULTANT (1998-):
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Project Management of Electronic Systems (Design, Planning, Specification Building, BOQ, Tendering, Bidding Management, Procurement, Construction, Installation, Pre-commissioning and Commissioning) for lighting and automation, Tetra Radio telecomm, public address, fire alarm, security systems, IOT projects, metering systems, fuel hydrant automation, fuel tanks, security systems
-
Management of tendering, estimation, contract management, change orders, strategic planning and calibration workshop
-
Technical Office Management
-
Green Field/Brown Field Investments for Oil Field Development, DCS-Refinery Upgrade
-
MEP (Mechanical-Electrical-Plumbing) Works Management
-
Electrical and Instrumentation Application and Projects
-
Subcontractor Management
-
Audit of Production Facilities and Warehouses of Vendors OEM Production and Contract Manufacturing Firms
-
Audit & Optimization of Processes, Procedures, Workflows, Blueprints, Best Operating Practices (BOPs), Standard Operating Processes (SOPs) at projects
​MARKETS
Americas (USA), MENA (Turkey, Morocco, Qatar, Iraq, UAE)
BULENT GUVENC, BScME
SENIOR CONSULTANT
​
BUSINESS EXPERIENCE (YEARS): 29
EDUCATION: BSc in Mechanical Engineering-Trakya University-Turkey (1991)
LANGUAGE: English, Turkish
BUSINESS SERVICES by the CONSULTANT:
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ERP SOLUTIONS
-
CRM SOLUTIONS
-
S&OP SOLUTIONS
-
AFTER SALES SERVICES/AFTERMARKET MANAGEMENT
-
BUSINESS CONSULTANCY/ADVISORY
INDUSTRIES:
-
AFTERMARKET (Automotive, Machinery, Drivetrain, Powertrain)-Re-branding Aftermarket Parts, Kits, Component, Equipment, Filters, Lubes, Oils, Wears/Tears, Filter-Overhaul Kits, Ground Engaging Parts (GETs)
-
DRIVETRAIN (Diesel Engines-Genset, G-Drive, Base, Axles, Transmissions)
-
POWERTRAIN (Diesel Engines, Alternators, Boards; and Power Generators-LNG/LPG/Patrol/Diesel, 8-2250 kVA)
-
MACHINERY/ATTACHMENT/EQUIPMENT/COMPONENTS (OEM, Earth Moving, Construction, Handling, Transportation, Supply Chain, Lifting, Building, Highway, Municipality, Sweepers, Fire Extinguishing)
-
POWER GENERATION & STORAGE (Rental Diesel, Mobile Diesel, Stationery Diesel, Black-Start Diesel, Stationery)
​APPLICATIONS: RESIDENTIAL, COMMERCIAL, INDUSTRIAL
EXPERTISE of the CONSULTANT (1991-):
-
Development or Optimization of Processes, Procedures, Workflows, Blueprints, Best Operating Practices (BOPs) and Standard Operating Procedures (SOPs) at Distributing Firms, Manufacturers and Service Organizations
-
Business Strategy Consultation/Advisory
-
After Sales Services and Aftermarket Solutions Management
​
Gülnihal OZKAN
CONSULTANT
​
BUSINESS EXPERIENCE (YEARS): 15
EDUCATION: BSc in Maritime Deck, ITU (2004), ISPS, ECDIS, IYT, ARPA, Pedagogic Formation
LANGUAGE: English, Turkish
BUSINESS SERVICES by the CONSULTANT:
-
ERP SOLUTIONS
-
CRM SOLUTIONS
-
OPTIMIZATION/RESTRUCTURING of PROCESSES, PROCEDURES, WORK FLOWS AND BEST OPERATING PRACTICES
-
MARITIME CONSULTANCY/ADVISORY
INDUSTRIES:
-
MARITIME & SHIPPING (Crude Oil Tankers, Oil Tankers, Ro-Ro Ships, Passenger Ships, Yachts, Charter Boats)
-
MARINE
-
PORTS
APPLICATIONS: COMMERCIAL
EXPERTISE of the CONSULTANT (2005-):
-
Development or Optimization of Processes, Procedures, Workflows, Blueprints, Best Operating Practices (BOPs) and Standard Operating Procedures (SOPs) at Ports, Marine and Maritime Applications
At the ships
-
Performing Ship-Shore Drill Process, Cargo Operations and Audit of Tankers
-
Management of O-Brien Spill Management System
-
Management of ISM (International Safety Management) and GMDSS (Global Maritime Distress Safety System)
-
Auditing execution of ISM (International Safety Management)
-
Management of DPA & HSEQ, Fire Protection, Ship Safety & Security and Ship Personnel
-
Training & Seminars
At the Charter Boats
-
Transportation of Sailing boats from EU Ports to Turkey
-
Providing Support services for logistics and operations of route planning. marine maintenance and space reservation and coordination of other necessary activities to keep the sailing boat charters to be available
At the marine
-
Management of human resources, inspection, CRM, PR, corporate communication, operations management (deck-off, maintenance and warehousing of the yachts) at the marina
At the port
-
Management of back office of the operations at the port
-
Projecting port schedule, berthing/unberthing operations planning, all communications between local authorities, leading mooring teams, crew planning, arranging vessels’ requirements during port stay, mooring equipment maintenance, tests and certification (mooring boats, bollards, bitts, fenders, fire pumps) at the port
-
Management of operations of contract management of laying oil boom & floating barrier service, contracting of the operation and legal permits from the authorities before the transfer of oil to the ships
-
Auditor in ISO 9001 and 14001
-
Training & Seminars
​MARKETS
Europe (Med Sea, Baltic Sea), MENA (Black Sea)
​
Gokcen OZKAN
CONSULTANT
​
BUSINESS EXPERIENCE (YEARS): 16
EDUCATION: BSc in Maritime Deck, ITU (2004), ISPS, ECDIS, IYT, ARPA
LANGUAGE: English, Turkish
BUSINESS SERVICES by the CONSULTANT:
-
OPTIMIZATION/RESTRUCTURING of PROCESSES, PROCEDURES, WORK FLOWS AND BEST OPERATING PRACTICES
-
MARITMIE CONSULTANCY/ADVISORY
INDUSTRIES:
-
MARITIME & SHIPPING (Crude Oil Tankers, Oil Tankers, Ro-Ro Ships, Passenger Ships, Yachts, Charter Boats)
​APPLICATIONS: COMMERCIAL
EXPERTISE of the CONSULTANT (2004-):
At the Ships
-
Oceangoing Master Limited
-
Master Mariner
-
Training & Seminars
At the Charter Boats & Yachts
-
Skipper
-
IYT Master of Yachts
-
Yacht Master
-
International Bareboat Skipper
At the Yacht Management Center
-
Fleet Master
-
Chief Instructor
-
Marine Surveyor
-
Yacht Delivery Management
​MARKETS
Europe (Med Sea, Baltic Sea), MENA (Black Sea), Oceans
​
​BURCIN TUNALIOGLU, BA
CONSULTANT
​
BUSINESS EXPERIENCE (YEARS): 10
EDUCATION:
-
BSc in Statistics-Gazi University, Turkey (2000)
​LANGUAGE: English, Turkish
BUSINESS SERVICES by the CONSULTANT:
-
CRM SOLUTIONS
-
OPTIMIZATION/RESTRUCTURING of PROCESSES, PROCEDURES, WORK FLOWS AND BEST OPERATING PRACTICES
-
AFTER SALES SERVICES/AFTERMARKET MANAGEMENT
-
BUSINESS CONSULTANCY/ADVISORY
INDUSTRIES:
-
AFTERMARKET (Automotive, Machinery, Drivetrain, Powertrain)-Re-branding Aftermarket Parts, Kits, Component, Equipment, Filters, Lubes, Oils, Wears/Tears, Filter-Overhaul Kits, Ground Engaging Parts (GETs)
-
POWERTRAIN (Diesel Engines, Alternators, Boards; and Power Generators-LNG/LPG/Patrol/Diesel, 8-2250 kVA)
-
POWER GENERATION & STORAGE (Rental Diesel, Mobile Diesel, Stationery Diesel, Black-Start Diesel)
APPLICATIONS: RESIDENTIAL, COMMERCIAL, INDUSTRIAL
EXPERTISE of the CONSULTANT (2007-):
-
Development or Optimization of Processes, Procedures, Workflows, Blueprints, Best Operating Practices
-
Business Strategy Consultation/Advisory
-
After Sales Services and Aftermarket Solutions Management including re-branding
-
Training and Seminars